Cookie Policy

How we use cookies and similar technologies on our platform

Last updated: 8 July 2026

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

This Cookie Policy explains how PRÆTOR ("we", "us", "our") uses cookies and similar technologies when you visit our website and use our services. It also explains your choices regarding cookies.

2. UK Legal Framework

Our use of cookies is governed by UK legislation, specifically:

  • The Privacy and Electronic Communications Regulations 2003 (PECR) - Requires consent for non-essential cookies
  • UK General Data Protection Regulation (UK GDPR) - Sets requirements for processing personal data collected via cookies
  • Data Protection Act 2018 - Supplements UK GDPR with additional provisions

We comply with these regulations by obtaining your consent before placing non-essential cookies and providing clear information about the cookies we use.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionality such as security, network management, and account authentication. You cannot opt out of these cookies as the website cannot function properly without them.

Cookie NamePurposeDuration
AppServiceAuthSessionAzure Static Web Apps authentication sessionSession
__csrf_tokenPrevents cross-site request forgery attacksSession
cookie_consentStores your cookie consent preferences1 year

3.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. These cookies don't collect information that identifies individual visitors. All information is aggregated and anonymous.

Cookie NamePurposeDuration
ai_sessionMicrosoft Application Insights session tracking30 minutes
ai_userApplication Insights user identification (anonymous)1 year
_clckMicrosoft Clarity user identification for session analytics (anonymous)1 year
_clskMicrosoft Clarity session identification, connects page views in a single browsing session1 day

3.3 Functional Cookies

These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, more personalised features.

Cookie NamePurposeDuration
theme_preferenceRemembers your light/dark mode preference1 year
cart_v1Remembers items in your shopping cartSession

3.4 Marketing Cookies

These cookies help us measure advertising performance and understand whether our campaigns are reaching people who are interested in our services. They are only active where you have consented to marketing cookies.

Cookie NamePurposeDuration
_fbpMeta Pixel browser identification for advertising measurementUp to 3 months
_fbcMeta Pixel click attribution when someone arrives from a Meta advertUp to 3 months

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control the dissemination of these cookies. You should check the third party websites for more information about these cookies.

Stripe (Payment Processing)

Used for secure payment processing. Stripe uses cookies to detect and prevent fraud.
View Stripe's Privacy Policy

Auth0 (Authentication)

Used for secure user authentication. Auth0 cookies manage login sessions.
View Auth0's Privacy Policy

Microsoft Azure

Our platform is hosted on Azure. Microsoft uses cookies for application insights and performance monitoring.
View Microsoft's Privacy Policy

Microsoft Clarity

Used for anonymised website usage analytics, such as scroll depth and click patterns, to help us improve the platform. Only active where you have consented to analytics cookies, and never on pages showing your health data or account details.
View Microsoft's Privacy Policy

Meta Pixel

Used to measure Meta advertising performance and conversion events, such as starting checkout or completing a purchase. Only active where you have consented to marketing cookies, and we do not send health results or account details to Meta.
View Meta's Privacy Policy

5. Managing Your Cookie Preferences

5.1 Our Cookie Consent Tool

When you first visit our website, you will see a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links may help you manage cookies in common browsers:

5.3 Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. Strictly necessary cookies cannot be disabled as they are essential for the website to work. Disabling other cookies may affect your experience, such as remembering your login status or shopping cart contents.

6. Local Storage and Similar Technologies

In addition to cookies, we may use local storage and session storage to store data on your device. These technologies are similar to cookies but can store larger amounts of data and are not sent to the server with every request.

We use local storage for:

  • Caching authentication state for faster page loads
  • Storing shopping cart data
  • Remembering user preferences

7. "Do Not Track" Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. We respect DNT signals and will not track your activity when DNT is enabled, except where strictly necessary cookies are required for the website to function.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or a notice on our website.

9. Related Policies

This Cookie Policy should be read alongside our other policies:

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been violated.